Request Access

There are 3 log on methods to access the AIR.

  1. Medicare providers can now log on with their Provider Digital Access (PRODA) account through Health Professional Online Services (HPOS). You can register for a PRODA account, if you don't already have one.
  2. If you have an AIR provider number, authentication file name and password, you can log on to HPOS with the AIR log on only button.
  3. If you have a provider/registration number and you don't yet have access to the AIR, then complete the form below:
    • Provider/Registration Number
      • enter the allocated provider/registration number to access the AIR
    • Password
      • retain for initial access to the AIR
      • for security purposes you will be asked to change your password after initial logon and every six months thereafter
    • Email Address and Fax Number
      • may be used by Department to provide you with information or assistance in relation to the AIR and Feedback Reporting Facility Internet sites
      • information will not be released by the Department to any other party
    • After Validation
      • an authentication file name will be posted to the mailing address (recorded on the AIR).

Call us on 1300 650 039 if you need help.

  1. Password must consist of 8 alpha/numeric characters
  2. STD code  number
  3. Yes No     Email me when my reports have been produced

Any messages relating to the access request process will appear below